Voicemail (Layetela) Service

What is Layetela?

Layetela is a Voice mail service that is provided by EPTC on a fixed telephone line.

What is Voice mail?

Voice mail is an automatic answering service, which allows a caller to leave a message at a voiced mailbox when the called persons' telephone is busy, out of order or unattended.

How does Layetela work?

After a few rings (without answer) the telephone automatically switches to the mail box, which responds with a short-recorded greeting from the mailbox holder. A "beep" signals the caller to leave a message for retrieval by the mailbox holder.

Note: The receiver of the message has to have a PIN code for confidentiality and personalized access.

Benefits:

• Allows you to retrieve messages from any telephone automatically including payphones, locally or internationally.
• Your personal, affordable answering service with no extra equipment needed.
• No maintenance required as nothing can damage your mailbox.
• Assured confidentiality as access to your mailbox is PIN protected by you.
• Stores your messages even if your telephone is busy, or unplugged.
• You can retrieve messages from any touch phone - locally or internationally.
• You have a choice of two greeting options, which can be personalized or chosen from a standardized format.
• Your telephone will notify you whenever you have new messages.
• 50 messages can be stored in your mailbox for up to 14 days.
• You can play back your message as times as you like, skip, delete or save.
• Unread messages are stored until they are retrieved and listened to

Operating Instructions:

• To set up your mailbox
  Lift the handset and dial 1100
  Choose your dialogue language
  Enter four digits of your choice for you PIN code and press #
  Confirm your PIN code according to the voice instructions and press #
• To record you welcome announcement
  Lift handset and dial 1100.
  Press *.
  Enter your PIN code and press #.
  Press 3 then 1.
  Follow the voice instructions.
• To create personal or family mailboxes
  Lift handset and dial 1100.
  Press *
  Enter Pin code and press #
  Press 3 and 4.
  Follow the voice instructions.
• To retrieve message from your own telephone
  Lift handset and dial 1100
  Press *.
  Enter your PIN code and press #
  Follow the voice instructions.
• To retrieve messages from other telephones
  Lift handset dial 1101
  Choose dialogue language.
  Dial own telephone number.
  Enter PIN code
  Follow voice instructions.
• To delete or store a message after listening to the message
  Press #
  To delete press 1
  To store press 3